Privacy Policy

Personal information means information about an identifiable individual. This can mean information that directly identifies you – such as your name – and information that does not directly identify you, but that can reasonably be used to identify you.

‍

Personal information does not include business contact information (such as an individual's name, title, business address, business phone and fax number) when such information is collected, used or disclosed for the purpose of business communications.

You can visit the Website without telling us who you are or revealing any information about yourself, including your e-mail address. Our web server, host and tools may collect information related to your visit to the Website, including the following:  

• The IP address and domain used to access the Website;

• The date, time and duration of your visit;

• The type and version of your browser;

• The website you came from to access the Website;

• The page at which you entered and exited;

• Any Website page that is viewed by the same IP address;  

• Advertising identifiers for mobile devices; and

• The country or generalized location you accessed the Website from.  

In addition, we collect the personal information that you submit to the Website, such as your name, address, email address, and any other contact or other information that you choose to provide by:

• Using the "contact us" portion of the Website;

• Corresponding with a representative of Tack-Tek via e-mail using the hyperlinks created for that purpose; or

• Any other collection / interactive activities.  

We may use the information we collect about your use of the Website or through your interactions with us for the following purposes:

• Statistical, reporting and maintenance purposes. We use your information to monitor and maintain our Website’s performance (such as number of visits, average time spent, page views) and ensure its security.  

• To enhance and customize your experience. This information allows us to understand how the Website is used, so that we can customize and tailor the Website to better meet your needs. We also use it to determine how to upgrade and improve our Website.  

• To communicate with you. This includes contacting you in response to a question, request, or inquiry submitted through the Website. Please note that we will not contact you unless you have provided us with your contact information directly.  

• To promote and market our services. If you provide us with contact information, we may use it to send you information about offers on products and services that we believe may be of interest to you. Please see the section entitled “What are your privacy rights and choices?” below for information on how to manage your preferences or unsubscribe from such communications.

• For any other purpose with your consent, or as permitted or required by applicable law or regulatory requirements.

We collect some information directly from you if you voluntarily provide it to us, as described above. We collect information related to your use of the Website through cookies and other tracking technologies.

When you visit the Website, we place a "cookie" on your device to track your visit. A cookie is a small data file that is transferred to your device through your web browser. The cookie acts as an identification card that allows our Website to identify you and to track your visit to the Website. This helps us better understand your use of the Website so that we can customize and tailor the Website to better meet your needs. For example, this allows the Website to remember your passwords and preferences.

‍

Most web browsers are set to accept cookies. However, most web browsers allow you to adjust your settings to have your web browser either: (1) notify you prior to a website placing a cookie on your device so that you can decide whether or not to accept the cookie; or (2) automatically prevent the placing of a cookie on your device. It should be noted that if you disable the use of cookies on your web browser or remove or reject specific cookies from our Website or linked sites, then you may not be able to gain access to all of the content and facilities in those websites.

We may use certain web tools in the development, maintenance and enhancement of our Website. For example, we may use certain Google Analytic and Advertising features, including:

• Remarketing with Google Analytics to serve relevant ads to website visitors across the Internet;

• Google Display Network Impression Reporting; and

• Google Analytics Demographics and Interest Reporting.

This tool collects information about user behaviour, which includes how many times a user visits our website, what pages they visit and where they were referred from. Advertising identifiers for mobile devices, as well as generalized location, gender and age group information may also be collected. Google may use the data collected for their own purposes, including to contextualize and personalize the ads on their own advertising networks.

‍

To learn more about how Google uses data when you visit websites using Google Analytics, click here. You may opt out of Google Analytics tracking. To do this, install the Google Analytics Opt-Out Browser Add-On. You may opt out of ad serving on Google’s opt-out page.You may opt out of Google's use of cookies by visiting Google's Ads Settings.

‍

To learn more about Google Analytics, please visit their website at www.google.com/analytics. Users can deactivate the Google Analytics function with a browser add-on, which can be downloaded here.

Your personal information may be shared with trusted third parties who require such information to perform services that assist us with establishing, maintaining, and managing our relationship with you, including our affiliates, contractors, consultants, and third-party service providers.  

Service providers include those that provide information security or software services, help us with providing customer or technical support, send marketing and other communications on our behalf, provide professional or consulting services, or store and analyze data on our behalf . For example, our service provider, OGL Engineering may provide certain information technology and data processing services to us from time to time so that we may operate our business.

‍

If we share information with service providers, we require them to protect your personal information in line with our standards and to only use your information on our behalf to provide us with their services.

We may also transfer or disclose personal information to other third parties in the following circumstances:  

• When required by law or legal process, such as in response to a legitimate request from law enforcement;

• To protect the rights, property, or safety of our app, users, or the public, including to prevent fraud or misuse;

• In the event of a change in ownership of, or a grant of a security interest in, all or a part of Tack-Tek; or  

• To any other third parties when we have obtained your consent or as otherwise permitted or required by law or regulatory requirements.  

We do not sell or trade any personal information we collect.  

We may transfer your personal information to service providers or other trusted third parties that are located outside of your province or Canada, where it may be collected, used, processed, stored, or disclosed. This includes the United States. We use appropriate safeguards to ensure that your personal information is protected no matter where it is used or stored.

‍

When your personal information is transferred to a jurisdiction outside of your province or Canada, it may be subject to the law of that foreign jurisdiction, including any law permitting or requiring disclosure of the information to the government, government agencies, courts and law enforcement in that jurisdiction.

We maintain industry-standard physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification, or disclosure.

‍

Unfortunately, data transmissions over the Internet cannot be guaranteed to be 100 percent secure. As a result, while the Website strives to protect your personal information, we cannot warrant the security of any information you transmit to us, and you do so at your own risk. Once the Website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems.

We keep your personal information only as long as it is needed to fulfill the purposes for which it was collected, as required to comply with applicable law, or to satisfy business or regulatory requirements. After this, we will securely destroy, delete, or anonymize the personal information.

We keep youThe Website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies, or actions of the third parties that operate these websites. Tack-Tek is not responsible for how such third parties collect, use, or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.r personal information only as long as it is needed to fulfill the purposes for which it was collected, as required to comply with applicable law, or to satisfy business or regulatory requirements. After this, we will securely destroy, delete, or anonymize the personal information.

• Accessing and correcting your information: We make every effort to ensure the information we collect remains accurate and up to date. If you believe that the personal information we maintain about you is not correct, you can make a request to correct it by contacting us in writing. You may also request access to the personal information that we maintain about you.

• Withdrawing your consent: You may contact us to opt out of or withdraw consent to our handling of your personal information. However, depending on the circumstances, this may impact your ability to use the Website and may mean that we can no longer provide part or all of our services to you.

Unsubscribing: As described above, we may send you promotional messages if you provide us with your contact information or have asked us to put you on an email mailing list. If you no longer wish to receive those messages, you can opt-out by following the unsubscribe link in the messages or by contacting us directly. In certain circumstances, we may still be required to send you some kinds of non-promotional messages.  

• Additional rights: Depending on the jurisdiction where you live, you may have the option of exercising additional privacy rights. If you have any questions about any such rights, please contact us.

If you have any questions or would like exercise these rights, please contact us at support@tack-tek.com or by using the “Contact Us” form on the Website.

We may need to verify your identity or obtain more information before responding to your request. In some cases, our legal obligations will prevent us from granting a request for access to or correction or personal information. We will inform you in writing of the reasons for any such decision.

We may update the Website Privacy Statement from time to time. The most up-to-date version of the Statement will be available on this page, and we encourage reviewing this Statement frequently. If an update to this Statement includes significant differences regarding how we handle personal information, we will make reasonable efforts to notify you if necessary.

‍

Your continued use of the Website following any changes to this Statement constitutes your acceptance of any such changes.

For more information, or if you have questions or concerns about this Statement, please contact us at support@tack-tek.com.

‍

Depending on where you live, if we cannot resolve your concern, you may have the right to submit a complaint to a privacy regulatory authority. We will provide you with more information about these rights on request.